Title :
Coordinating multi-media information support of a complex computing environment
Author :
Ells, Richard B.
Author_Institution :
Acad. Comput. Services, Washington Univ., Seattle, WA, USA
Abstract :
A matrix approach is developed to assess the adequacy of information support and plan coordinated maintenance of documents in a mixed computing environment. The information support matrix (ISM) consists of a list of products and services on one axis and of types of information sources on the other axis. Each cell represents an opportunity for providing information on a specific topic by a specific means. The use of the ISM is described, and an example of an ISM for statistics software is presented
Keywords :
DP management; software engineering; complex computing environment; information sources; information support matrix; matrix approach; multi-media information support; products; services; statistics software; Books; Computer networks; Documentation; Electric breakdown; Hardware; Microcomputers; Multimedia communication; Multimedia computing; Packaging; Professional communication;
Conference_Titel :
Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
Conference_Location :
Seattle, WA
DOI :
10.1109/IPCC.1988.24038
