Title :
Grease the wheels that make you go around [technical communications]
Author :
Whitehead, Wayne W.
Author_Institution :
Rockwell Int., Canoga Park, CA, USA
Abstract :
When technical communicators move into management, they soon realize that their success is directly linked to the quality of their staff. `Greasing the wheels´ properly requires not only appropriate recognition but career planning, coaching, counseling, and regular, specific feedback-including correcting performance, when needed. Participative management methods ensure that all of these activities are carried out. It is concluded that the successful manager quickly learns that the choice of an effective, consistent management style means the difference between success and failure
Keywords :
management; professional aspects; technical presentation; career planning; coaching; counseling; feedback; management style; participative management; recognition; staff; success; technical communicators; Communication system control; Crisis management; Error correction; Innovation management; Organizing; Project management; Resource management; Risk management; Technological innovation; Wheels;
Conference_Titel :
Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
Conference_Location :
Seattle, WA
DOI :
10.1109/IPCC.1988.24056
