Title :
Romancing the quantitative maintenance management
Author :
Mancini, Loredana
Author_Institution :
Olivetti Inf. Services, Rome, Italy
Abstract :
A simple investigation of the use of quantitative techniques for maintenance activities had been carried out previously using a base of approximately 30 Italian companies, showing the state of the art for 1990. The same companies were contacted again two years later to get their sense of the evolution in this area. The major goal of the report presented is to point out what seems to be a difference between the practitioners´ world and the researchers´ world concerning sizing metrics. It is concluded that industries are looking for maintenance management metrices, and in particular there is the need for a size metric that, in conjunction with the cost figures, could lead to the definition of a maintenance productivity indicator
Keywords :
DP industry; government policies; software maintenance; software metrics; Italian companies; cost figures; maintenance activities; maintenance management metrices; maintenance productivity indicator; quantitative maintenance management; quantitative techniques; sizing metrics; Application software; Computer industry; Manufacturing industries; Observatories; Process control; Productivity; Proposals; Software engineering; Software quality; Software systems;
Conference_Titel :
Software Maintenance, 1992. Proceerdings., Conference on
Conference_Location :
Orlando, FL
Print_ISBN :
0-8186-2980-0
DOI :
10.1109/ICSM.1992.242558