DocumentCode
3349729
Title
Universal Customer Relationship Management Support System
Author
Uczciwek, Szymon ; Sakowicz, Bartosz ; Napieralski, Andrzej
Author_Institution
Dept. of Microelectron. & Comput. Sci, Tech. Univ. of Lodz, Lodz
fYear
2007
fDate
19-24 Feb. 2007
Firstpage
399
Lastpage
403
Abstract
Article shows some solutions which are basics of building an application called Customer Relationship Management System in a company. There are presented technics of creating universal applications and new J2EE technologies and their use.
Keywords
Java; customer relationship management; database management systems; J2EE technology; XML; business strategy; database resources; universal customer relationship management support system; Application software; Companies; Customer relationship management; Customer service; Enterprise resource planning; Face; Internet; Java; Marketing and sales; XML; CRM; J2EE; Seam; XML;
fLanguage
English
Publisher
ieee
Conference_Titel
CAD Systems in Microelectronics, 2007. CADSM '07. 9th International Conference - The Experience of Designing and Applications of
Conference_Location
Lviv-Polyana
Print_ISBN
966-533-587-0
Type
conf
DOI
10.1109/CADSM.2007.4297596
Filename
4297596
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