Title :
Collaborative discussion and decision-support in a manufacturing organization
Author :
Da Silva, André Marcos ; Bonacin, Rodrigo ; Baranauskas, M. Cecília C
Author_Institution :
Inst. of Comput., Univ. Estadual de Campinas, Sao Paulo, Brazil
Abstract :
Most work activities in organizations involve problem discussion, interpretation and decision-making. Literature has shown that an understanding of the nature of groups and their organizational work context is essential to the designs of systems to support these activities. Andon is a CSCW (Computer-Supported Cooperative Work) system, designed to support discussion during problem-solving processes in a manufacturing organization. This paper addresses the reuse of results from participatory techniques applied to the Andon interface design to propose an artificial agent structure aimed at improving decision-making in workgroups
Keywords :
groupware; manufacturing data processing; Andon; artificial agent structure; computer-supported cooperative work system; decision-support systems; manufacturing organization; problem discussion; problem-solving processes; Application software; Collaboration; Collaborative work; Computer aided manufacturing; Decision making; Decision support systems; Decision theory; Information technology; Manufacturing processes; Problem-solving;
Conference_Titel :
Computer Supported Cooperative Work in Design, The Sixth International Conference on, 2001
Conference_Location :
London, Ont.
Print_ISBN :
0-660-18493-1
DOI :
10.1109/CSCWD.2001.942241
