Title :
PICSDESK: a case study in business re-engineering
Author :
Tsangaris, Manolis ; Kohli, Madhur ; Naqvi, Shamim ; Nunziata, Richard ; Saraiya, Yatin
Author_Institution :
AT&T Bell Labs., USA
fDate :
26 Feb-1 Mar 1996
Abstract :
Presents first-hand experiences from an actual re-engineering project. Business re-engineering is a process affecting not only the software system involved, but the underlying business model as well. Indeed, it is the changed business model along with the new technologies that determine the design of the new system. This paper is a walkthrough of the design of PICSDESK, a prototype incorporating some modern technologies to support the old business model of its predecessor and its evolution to a new business model. PICSDESK may be thought of as an example of a new breed of inventory control systems
Keywords :
business data processing; public utilities; stock control data processing; systems re-engineering; PICSDESK; business reengineering; changed business model; inventory control systems; system design; Business communication; Business process re-engineering; Companies; Computer aided software engineering; Computer architecture; Design engineering; Inventory control; Relational databases; Software systems; Telephony;
Conference_Titel :
Data Engineering, 1996. Proceedings of the Twelfth International Conference on
Conference_Location :
New Orleans, LA
Print_ISBN :
0-8186-7240-4
DOI :
10.1109/ICDE.1996.492177
