Exploring human dynamics in global information system implementations Culture, attitudes and cognitive elements

Global information systems (IS) are often being designed and implemented without due consideration or management of the human aspect of information systems. The lack of acknowledgement of human factors generates cost overruns, time delays and ultimately could lead to a partial failure of the system or even an aborted implementation. In this paper we present the concept of the information system implementation transformation (ISIT) cloud that covers dynamics of global information system implementations. We have depicted these dynamics as interpretative readiness curves in relation to IS implementation phases. We argue that human elements are impacting the overall level of implementation readiness. We support our argument by discussing the role of attitudes towards IS implementations, after which we break it down into on the role culture link our ISIT concept to the layered reference model of the brain (LRMB) to understand the role cognitive elements within IS implementations. The related charts that we present are serving as the framework our research. The results of our approach provide improved understanding of the human elements of global information system implementations and its organizational readiness.