K-InCA: using artificial agents to help people learn and adopt new behaviours

Author

Angehrn, Albert ; Nabeth, Thierry ; Razmerita, Liana ; Roda, Claudia

Author_Institution

Centre for Adv. Learning Technol., INSEAD, France

fYear

2001

fDate

2001

Firstpage

225

Lastpage

226

Abstract

The paper describes an artificial agent system, designed to help people in organizations to learn and to adopt knowledge-sharing practices. The agent, a personal assistant, continuously analyses the actions of the user in order to build and maintain a "behavioural profile" reflecting the level of adoption of the "desired" behaviours. Using this profile, and relying on a model borrowed from change management theories, the agent provides customised guidance, mentoring, motivation and stimuli, supporting the gradual transformation of the user\´s behaviours

Keywords

business data processing; intelligent tutoring systems; management education; software agents; teaching; user modelling; K-InCA; Knowledge Intelligent Conversational Agents; artificial agent system; behavioural profile; change management theories; customised guidance; knowledge management; knowledge-sharing practices; mentoring; motivation; personal assistant; user actions; user behaviour; Artificial intelligence; Employee welfare; Innovation management; Intelligent agent; Knowledge acquisition; Knowledge management; Technological innovation; World Wide Web;

fLanguage

English

Publisher

ieee

Conference_Titel

Advanced Learning Technologies, 2001. Proceedings. IEEE International Conference on

Conference_Location

Madison, WI

Print_ISBN

0-7695-1013-2

Type

conf

DOI

10.1109/ICALT.2001.943906

Filename

943906