• DocumentCode
    3388695
  • Title

    Using i2F at the help desk [integrated interface facility]

  • Author

    Tunison, F. Wayne ; Coller, Rod

  • Author_Institution
    Westbridge Comput. Corp., Regina, Sask., Canada
  • fYear
    1991
  • fDate
    29-30 May 1991
  • Firstpage
    246
  • Lastpage
    248
  • Abstract
    The authors describe the evolution of i2F (Integrated Interface Facility) at the Westbridge Computer Corporation help desk. Past events that explain the changes that have occurred in the help desk from its inception to the present are examined. This is followed by a discussion of the current operations and development projects. The authors conclude with a view of what the help desk at Westbridge in the future might be, and thus provide with a target for planning, configuration, and staff requirements, and a justification for meeting market needs
  • Keywords
    computer interfaces; high level languages; microcomputer applications; software packages; telecommunications computing; Westbridge Computer Corporation; development projects; help desk; i2F; integrated interface facility; personal computers; software packages; user interfaces; Automation; Bridges; Home appliances; Microcomputers; Navigation; Recruitment; Switches; Technology management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    WESCANEX '91 'IEEE Western Canada Conference on Computer, Power and Communications Systems in a Rural Environment'
  • Conference_Location
    Regina, Sask.
  • Print_ISBN
    0-87942-594-6
  • Type

    conf

  • DOI
    10.1109/WESCAN.1991.160555
  • Filename
    160555
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3388695