Intelligent control model for Checking data quality in hospital process management

Hospital process management ought to deliver better value in terms of end-to-end services. Making managerial decisions based on electronic data generated by the Hospital Information System (HIS) to be more easily manipulated and destroyed than paper document. It is therefore important for auditors to assure that the information in HIS is well-controlled and high quality. This research aims to develop a control model, namely the Information Gap Checking Mechanism (IGAP Checking Mechanism), to automatically check the information gap between computerized process flows and workflow. This study also justifies the feasibility of IGAP-Checking Mechanism by providing a real case study. The result indicates that the IGAP-Checking Mechanism can assist the case hospital in resolving information quality problems that have occurred in its HIS and can also provide value service for the hospital.