Title :
Forgetful or bad memory?
Author_Institution :
Metropolitan State Coll. of Denver, CO, USA
Abstract :
Although individuals and organizations forget, the ideal organizational memory is not forgetful. This paper explores the role of organizational and individual forgetting. It posits that forgetting allows coping in an information-rich world and may be the most important process to design into organizational memory systems to provide adequate support to managers and the organization.
Keywords :
business data processing; information systems; forgetful memory; individual forgetting; information system; management support; organizational forgetting; organizational memory systems; organizations; Educational institutions; History; Humans; Information retrieval; Information systems; Interference; Paper technology; Process design; Psychology; Standards organizations;
Conference_Titel :
Systems Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference on
Conference_Location :
Maui, HI, USA
Print_ISBN :
0-7695-0001-3
DOI :
10.1109/HICSS.1999.772791
