DocumentCode
339775
Title
Understanding and supporting knowledge management and organizational memory in a city council
Author
Schwabe, G.
Author_Institution
Dept. of Inf. Syst., Koblenz-Landau Univ., Germany
Volume
Track1
fYear
1999
fDate
5-8 Jan. 1999
Abstract
The paper develops a generic framework for analyzing knowledge management in formal decision groups and applies it to council work. Requirements are deduced for a sociotechnical support of their knowledge management and organizational memory. It is then shown how this computer support has been implemented for the Stuttgart City Council. The Cuparla system has been in widespread use since fall 1997; therefore, we include usage experiences.
Keywords
information systems; public administration; Cuparla system; city council; formal decision groups; information systems; knowledge management; organizational memory; sociotechnical support; Cities and towns; Collaborative software; Councils; Decision making; Electrical capacitance tomography; Information analysis; Knowledge management; Management information systems; Memory management; Proposals;
fLanguage
English
Publisher
ieee
Conference_Titel
Systems Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference on
Conference_Location
Maui, HI, USA
Print_ISBN
0-7695-0001-3
Type
conf
DOI
10.1109/HICSS.1999.772799
Filename
772799
Link To Document