• DocumentCode
    3400630
  • Title

    Utilizing real-time outage data for external and internal reporting

  • Author

    Frost, Keith

  • Author_Institution
    ComEd, Oakbrook Terrace, IL
  • fYear
    2008
  • fDate
    21-24 April 2008
  • Firstpage
    1
  • Lastpage
    2
  • Abstract
    This paper describes various uses for real-time outage information by electric utilities and their customers. With today´s focus on customer satisfaction, this information is useful for both internal and external purposes.
  • Keywords
    power distribution reliability; external reporting; internal reporting; power distribution reliability; real-time outage data; statistics; Customer satisfaction; Customer service; Large-scale systems; Personnel; Power distribution; Power industry; Power system reliability; Real time systems; Statistical distributions; Storms; Power distribution reliability; Real time systems; Reliability; Statistics;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Transmission and Distribution Conference and Exposition, 2008. T&D. IEEE/PES
  • Conference_Location
    Chicago, IL
  • Print_ISBN
    978-1-4244-1903-6
  • Electronic_ISBN
    978-1-4244-1904-3
  • Type

    conf

  • DOI
    10.1109/TDC.2008.4517305
  • Filename
    4517305
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3400630