Case study: Developing an intranet Web site for information security: The evolution of a corporate intranet Web site in the age of cyberwarfare

Collaboration technologies bring unprecedented opportunities to accelerate innovation across teams, companies, and international borders. Ironically, these same technologies also provide unprecedented opportunities for malicious intrusions and information espionage. As a result, mitigating tools, processes, and policies are being deployed to protect vital corporate resources. These tools can be complex and changeable, and can result in lost productivity when end users are unable to easily use them to do their daily jobs. In this case study, a legacy corporate intranet Web site must undergo a difficult transition in content, technology, and governance before it can meet the new demands of instructing a global workforce about information security practices and requirements.