Title :
Usability evaluation of a spoken data-entry interface
Author :
Federico, Marcello
Author_Institution :
Centro per la Ricerca Sci. & Technol., ITC-Irst, Trento, Italy
Abstract :
This work presents a usability evaluation performed during the field-test of a speech based data-entry system. The application domain is the data-entry of personnel absence records from a huge historical paper archive. The system was tested by 12 employees of the personnel office of a public administration. The evaluation, based on the well known usability engineering paradigm, analyzed five human factors of the user interface: i.e. learnability, memorability, errors, efficiency and satisfaction. Evaluation measures were taken through a questionnaire and by logging usage of the system during a period of five months
Keywords :
human factors; office automation; personnel; public administration; speech recognition; speech-based user interfaces; efficiency; employees; errors; historical paper archive; human factors; learnability; memorability; personnel absence records; personnel office; public administration; spoken data-entry interface; usability evaluation; user interface; user satisfaction; Design engineering; Humans; Performance evaluation; Personnel; Prototypes; Speech analysis; Speech recognition; System testing; Usability; User interfaces;
Conference_Titel :
Multimedia Computing and Systems, 1999. IEEE International Conference on
Conference_Location :
Florence
Print_ISBN :
0-7695-0253-9
DOI :
10.1109/MMCS.1999.779289
