Title :
Collaborative Workflow Management for eGovernment
Author :
Wolter, Christian ; Plate, Henrik ; Hebert, Cédric
Author_Institution :
SAP Res. CEC Karlsruhe, Karlsruhe
Abstract :
eGovernment has become reality: Most governmental organisations offer electronic services to citizens through the Internet. However, inter-organizational collaboration, especially by means of workflows, is not as widespread. To foster transparency and control in collaborative workflows according to global policies, such as European law regulations, collaborative partners have to partially provide insight into local events and workflows to comply to the global regulations. An example collaboration between Eurojust and Europol emphasises the shortage of existing collaboration architectures lacking the desired control and transparency capabilities needed for the application domain of human-centric eGovernment workflows. To address this, we propose an architecture of a modular runtime infrastructure for decentralized, collaborative eGovernment workflows, hereby respecting the heterogeneity of the system and application landscapes in place.
Keywords :
government data processing; groupware; workflow management software; European law regulations; Internet; collaborative workflow management; electronic services; governmental organisations; human-centric eGovernment workflows; interorganizational collaboration; Collaborative work; Databases; Expert systems; Feedback; Insurance; International collaboration; Law; Monitoring; Runtime; Web and internet services;
Conference_Titel :
Database and Expert Systems Applications, 2007. DEXA '07. 18th International Workshop on
Conference_Location :
Regensburg
Print_ISBN :
978-0-7695-2932-5
DOI :
10.1109/DEXA.2007.15