Title :
Modalities and demographics in voice search: Learnings from three case studies
Author :
Chang, S. ; Boyce, S. ; Hayati, K. ; Alphonso, I. ; Buntschuh, B.
Author_Institution :
Tellme, Microsoft Subsidiary, Mountain View, CA
fDate :
March 31 2008-April 4 2008
Abstract :
We present case studies of three different approaches to voice search for business information: premium DA, fully automated business search, and multimodal search. In each case we describe the user demographics, business economics and technology limitations that drive user interface and system design. Findings from statistical data analysis of real user utterances are highlighted with discussion to their implications in speech recognition, back-end search and voice user interface design.
Keywords :
speech recognition; statistical analysis; automated business search; demographics; modalities; real user utterances; speech recognition; statistical data analysis; voice search; Automation; Cities and towns; Companies; Computer aided software engineering; Data analysis; Demography; Speech recognition; System analysis and design; Telephony; User interfaces; category search; directory assistance; multimodal; speech recognition; voice search;
Conference_Titel :
Acoustics, Speech and Signal Processing, 2008. ICASSP 2008. IEEE International Conference on
Conference_Location :
Las Vegas, NV
Print_ISBN :
978-1-4244-1483-3
Electronic_ISBN :
1520-6149
DOI :
10.1109/ICASSP.2008.4518844
