Title :
Product quality tracking system
Author :
Johnson, Michael P.
Author_Institution :
Majiq Inc., Redmond, WA, USA
Abstract :
A discussion is given on how some companies in the pulp and paper industry are taking a pro-active posture to solving the problems of customer complaints based upon product quality. Computer systems are becoming vital to allow mills to gain ISO 9000 certification. The steps taken to gain certification are summarized.<>
Keywords :
paper industry; quality control; ISO 9000 certification; computer systems; customer complaints; paper industry; product quality; pulp industry; quality tracking system; Art; Automatic testing; Control systems; Databases; Milling machines; Paper making; Paper making machines; Personnel; Pulp and paper industry; System testing;
Conference_Titel :
Pulp and Paper Industry Technical Conference, 1993., Conference Record of 1993 Annual
Conference_Location :
Hyannis, MA, USA
Print_ISBN :
0-7803-1354-2
DOI :
10.1109/PAPCON.1993.255818
