Title :
Towards Agent-Based ´Smart´ Collaboration in Enterprise Networks
Author :
Karageorgos, Anthony ; Avramouli, Dimitra ; Ntalos, Georgios ; Tjortjis, Christos ; Vasilopoulou, Konstantina
Author_Institution :
TEI of Larissa, Larissa, Greece
Abstract :
International competition and dynamically changing customer demands lead SME´s to join dynamically formed, `smart´ enterprise networks aiming to increase their competitiveness and market share. Supporting such networks with decision making related to collaborations and providing adaptive user interfaces are key challenges. In this paper, we use furniture manufacturing SME´s as a case study and we provide an overview of our ongoing work on e-Furn, an agent-based system for supporting `smart´ collaboration in enterprise networks. We outline two main features of the proposed approach: (a) assisting users in typical collaboration decisions, such as product bundling and task outsourcing, and (b) providing users with dynamically adaptive user interfaces.
Keywords :
competitive intelligence; customer services; decision making; groupware; multi-agent systems; outsourcing; small-to-medium enterprises; software agents; user interfaces; SME; adaptive user interface; agent based collaboration; competitive intelligence; customer demand; decision making; e-Furn; enterprise network; market share; product bundling; small and medium enterprise; task outsourcing; Collaboration; Collaborative work; Decision making; Informatics; Intelligent agent; Intelligent manufacturing systems; Outsourcing; Pulp manufacturing; Telematics; User interfaces; agent-based enterprise collaboration; data mining; intelligent recommendation systems; smart business networks;
Conference_Titel :
Enabling Technologies: Infrastructures for Collaborative Enterprises (WETICE), 2010 19th IEEE International Workshop on
Conference_Location :
Larissa
Print_ISBN :
978-1-4244-7216-1
DOI :
10.1109/WETICE.2010.11