Title :
Information modeling of trouble: a service provider view
Author :
Markovits, Shmuel ; Lam, Michael ; Braun, Robin
Keywords :
Business; Communications technology; Context-aware services; Costs; Mission critical systems; Paper technology; Quality of service; Risk management; Standards development; Telecommunication services;
Conference_Titel :
Telecommunications, 2005. ConTEL 2005. Proceedings of the 8th International Conference on
Print_ISBN :
953-184-081-4
DOI :
10.1109/CONTEL.2005.185933