• DocumentCode
    3454662
  • Title

    The Supplier Relationship Management Applying Management Thoughts of Customer Relationship Management

  • Author

    Jia, Xiuna ; Bai, Lin

  • Author_Institution
    Sch. of Economic & Manage., Beijing Univ. of Posts & Telecommun, Beijing
  • fYear
    2008
  • fDate
    12-14 Oct. 2008
  • Firstpage
    1
  • Lastpage
    3
  • Abstract
    This paper introduces the analogy method, applying management thoughts of customer relationship management to the supplier relationship management. The paper presents the definition and function of SRM firstly, then classifies the materials, on the basis of the class categorize the suppliers, adopting reverse auction or reverse marketing to different suppliers, bring forwards supplier sort and management in SRM system, including the criterion and performance evaluation of selecting supplier, so the enterprises can avoid the adverse selection of suppliers to develop the win-win status.
  • Keywords
    customer relationship management; marketing; supply chain management; customer relationship management; reverse auction; reverse marketing; supplier relationship management; Customer relationship management; Forward contracts; History; Industrial relations; Marketing and sales; Marketing management; Production; Project management; Quality management; Supply chain management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
  • Conference_Location
    Dalian
  • Print_ISBN
    978-1-4244-2107-7
  • Electronic_ISBN
    978-1-4244-2108-4
  • Type

    conf

  • DOI
    10.1109/WiCom.2008.1602
  • Filename
    4679510