Title :
Factors determining the failure of global systems in the air cargo community
Author :
Christiaanse, Ellen ; Been, John ; Van Diepen, Tonja
Abstract :
Air cargo parties are becoming increasingly aware of the importance of information technology and, more and more, they are understanding the value information technology could provide for the total value chain performance. However, whereas in other sectors information technology has scored big successes, there are no real signs of successful global community systems in the air cargo community. This paper describes the failure of global systems in the air cargo community. It draws on extensive fieldwork in the air cargo community in Europe, in addition to reviews of relevant trade and academic literature. The paper provides interesting data on the IT-related dynamics in this business network. The objective of this research study is to describe the situation in the air cargo community in such a manner that from this the underlying causes for information technology systems `failures´ can be extracted. By providing an insight into the existing information systems and the evolving dynamics in the air cargo community, the paper presents a set of determinants for the failure of IT initiatives in the global air cargo industry
Keywords :
goods dispatch data processing; information systems; information technology; transportation; Europe; IT initiatives; academic literature; air cargo community; business network; global community systems; global systems failure; goods transportation; information systems; information technology; research study; trade literature; Business; Companies; Computer networks; Data mining; Europe; Information systems; Information technology; Investments;
Conference_Titel :
System Sciences, 1996., Proceedings of the Twenty-Ninth Hawaii International Conference on ,
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-7324-9
DOI :
10.1109/HICSS.1996.495365
