DocumentCode :
3465499
Title :
An Empirical Study of the Relationship Between Knowledge Sharing in Virtual Communities and Consumers Brand Switching Intention
Author :
Chang Ya-ping ; Zhu Dong-hong
Author_Institution :
Coll. of Econ. & Manage., Wuhan Univ. of Sci. & Eng., Wuhan
fYear :
2008
fDate :
12-14 Oct. 2008
Firstpage :
1
Lastpage :
4
Abstract :
This paper is designed to explore the relationship between knowledge sharing in virtual communities and consumers brand switching intention by empirical methods. The results show: brand use experience has no noticeable impact on consumers brand switching intention in virtual community environment; the degree of sharing through expectation, perceived product quality, perceived value and brand reputation affect consumers brand switching intention; the contents of sharing has no noticeable impact on the consumers brand switching intention.
Keywords :
consumer behaviour; groupware; knowledge management; brand reputation affect; consumer brand switching intention; empirical method; knowledge sharing behavior; perceived value; product quality; virtual community; Design engineering; Educational institutions; Engineering management; Environmental economics; Frequency; Knowledge engineering; Knowledge management; Paper technology; Switches; Technology management;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location :
Dalian
Print_ISBN :
978-1-4244-2107-7
Electronic_ISBN :
978-1-4244-2108-4
Type :
conf
DOI :
10.1109/WiCom.2008.2219
Filename :
4680408
Link To Document :
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