Title :
Important Contemporary Development in Management Accounting: Balanced Scorecard
Author_Institution :
Sch. of Economic & Manage., Nanjing Forestry Univ., Nanjing
Abstract :
Because of globalization, the business environment has become increasingly competitive. Just following the traditionally management accounting systems will lead to low efficiency and loss of customer loyalty and satisfaction. So it is vital to develop some new management systems in order to solve this problem. The balanced scorecard is one of the new approaches in the contemporary development in management accounting. It provides a framework that translates the aims and objectives of the business into a series of key performance measures and targets. From using a balanced scorecard, each company can find out how its performance contributes to their goals.
Keywords :
customer satisfaction; globalisation; management accounting; balanced scorecard; customer loyalty; customer satisfaction; globalization; management accounting systems; Companies; Customer satisfaction; Environmental economics; Environmental management; Financial management; Forestry; Globalization; Management accounting; Protection; Time measurement;
Conference_Titel :
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location :
Dalian
Print_ISBN :
978-1-4244-2107-7
Electronic_ISBN :
978-1-4244-2108-4
DOI :
10.1109/WiCom.2008.2381