DocumentCode
3475564
Title
Quantification of Non-Quantitative Indicators of Performance Measurement
Author
Cheng, Jin ; Bai, Haiqing ; Li, Ziping
Author_Institution
Manage. Sch., Xiamen Univ., Xiamen
fYear
2008
fDate
12-14 Oct. 2008
Firstpage
1
Lastpage
5
Abstract
Quantification of non-quantitative indicators is a key point of the performance measurement. In practice, the non- quantitative indicators are appraised by experts according to some criteria and are scored with the method of weighted average. The paper clarifies the importance of the quantification of non-quantitative indicators and proves out the scientific rigor of weighted average method with mathematical derivation.
Keywords
management; performance evaluation; mathematical derivation; nonquantitative indicators; performance measurement; weighted average method; Appraisal; Cities and towns; Costs; Customer satisfaction; Educational institutions; Engines; Financial management; Forward contracts; Measurement; Technological innovation;
fLanguage
English
Publisher
ieee
Conference_Titel
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location
Dalian
Print_ISBN
978-1-4244-2107-7
Electronic_ISBN
978-1-4244-2108-4
Type
conf
DOI
10.1109/WiCom.2008.2787
Filename
4680976
Link To Document