Special session - user-observation and sketching as core stages in the software design process

This interactive session focuses on user-observation and sketching, two of the least practiced and taught components of good software design. Attendees will experience how a rapid cycle of user observation, ideation, presentation, and feedback can quickly produce excellent design concepts by taking advantage of multiple levels of group intelligence: individuals, small groups, and groups of groups. It is expected that participants will develop an understanding of why these steps are crucial to the software design process and an understanding of how to incorporate these steps into their software design courses