• DocumentCode
    3481541
  • Title

    The Third-Party Logistics Performance Evaluation Based on the AHP-PCA Model

  • Author

    GUO, Zixue ; Zhang, Yi

  • Author_Institution
    Coll. of Manage., Hebei Univ., Baoding, China
  • fYear
    2010
  • fDate
    7-9 Nov. 2010
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    According to the characters of the third-party logistics enterprise, the article constructs an index system of performance evaluation that consists of four classification criteria which includes the financial performance, operational procedures, learning and innovation and customer relationship management. The index weights are determined by combining analytic hierarchy process (AHP) method and principal component analysis (PCA), which can overcome the disadvantages of other methods in deciding the weights. The model of the third-party logistics performance evaluation is proposed which based on AHP-PCA and applied to evaluate ten third-party logistics enterprises. Finally, the case validates model validity and feasibility.
  • Keywords
    customer relationship management; decision making; financial management; logistics; principal component analysis; AHP-PCA model; analytic hierarchy process; customer relationship management; financial performance; index weights; operational procedures; principal component analysis; third-party logistics performance evaluation; Companies; Customer relationship management; Eigenvalues and eigenfunctions; Indexes; Logistics; Performance evaluation; Principal component analysis;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E-Product E-Service and E-Entertainment (ICEEE), 2010 International Conference on
  • Conference_Location
    Henan
  • Print_ISBN
    978-1-4244-7159-1
  • Type

    conf

  • DOI
    10.1109/ICEEE.2010.5661118
  • Filename
    5661118