Title :
A Framework for Knowledge Service Platform
Author :
Li, Xia ; Fan, Zhi-ping ; Li, De-Sheng ; Feng, Bo
Author_Institution :
Sch. of Bus. Adm., Northeastern Univ., Shenyang
Abstract :
Knowledge service platform provides a wide range of knowledge sources for knowledge service, knowledge tools, interactive tools and service means. On the basis of expounding the knowledge service´s connotations, modes and requirements, this paper analyzes and defines the notions and functions of the knowledge service platform, proposes a concept model, gives a constructing structure of the knowledge service platform, and it discusses the key technologies to construct the system and the basic components of the knowledge service platform organizational environment.
Keywords :
knowledge engineering; interactive tool; knowledge service platform; knowledge tool; Automation; Customer satisfaction; Educational programs; Information technology; Paper technology; Search engines; Semantic Web; Software libraries; Systems engineering education; Web and internet services;
Conference_Titel :
Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007. International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4244-1311-9
DOI :
10.1109/WICOM.2007.798