• DocumentCode
    3500703
  • Title

    Study on Customer Satisfaction of House Property Management Based on Customization

  • Author

    Cheng Hongqun ; Wei Shengnan ; Wang Xianjia

  • Author_Institution
    Econ. & Manage. Sch., Wuhan Univ., Wuhan
  • fYear
    2007
  • fDate
    21-25 Sept. 2007
  • Firstpage
    3383
  • Lastpage
    3386
  • Abstract
    With the increasing and changing of the owner´s individual demand, this paper sets up a model which optimizes the property management enterprise´s interior resources and a function which is used to weigh the owner´s satisfaction, in order to achieve the optimization of the owner´s satisfaction within its capacity. Then a case is offered to prove the validity of this method, which puts forward an effective approach to improve the owner´s satisfaction and offers a new training of thoughts for the property management enterprise.
  • Keywords
    customer satisfaction; property market; customer satisfaction; house property management; interior resources; owner satisfaction; Capacitive sensors; Companies; Customer satisfaction; Educational institutions; Humans; Management training; Production; Resource management; Subcontracting; Technology management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007. International Conference on
  • Conference_Location
    Shanghai
  • Print_ISBN
    978-1-4244-1311-9
  • Type

    conf

  • DOI
    10.1109/WICOM.2007.838
  • Filename
    4340613