Title :
Study on Customer Satisfaction of House Property Management Based on Customization
Author :
Cheng Hongqun ; Wei Shengnan ; Wang Xianjia
Author_Institution :
Econ. & Manage. Sch., Wuhan Univ., Wuhan
Abstract :
With the increasing and changing of the owner´s individual demand, this paper sets up a model which optimizes the property management enterprise´s interior resources and a function which is used to weigh the owner´s satisfaction, in order to achieve the optimization of the owner´s satisfaction within its capacity. Then a case is offered to prove the validity of this method, which puts forward an effective approach to improve the owner´s satisfaction and offers a new training of thoughts for the property management enterprise.
Keywords :
customer satisfaction; property market; customer satisfaction; house property management; interior resources; owner satisfaction; Capacitive sensors; Companies; Customer satisfaction; Educational institutions; Humans; Management training; Production; Resource management; Subcontracting; Technology management;
Conference_Titel :
Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007. International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4244-1311-9
DOI :
10.1109/WICOM.2007.838