An application of FMEA for warranty cost assesment

The article deals with a possibility how to use Failure Mode and Effects Analysis (FMEA) in assessing warranty costs of repairable products. The article describes a procedure that augments FMEA and, in addition to standard analyzed information, at each failure mode it further evaluates an assumed number of a given type of failure during a warranty period, method of its repair, its labor consumption and costs needed for spare parts and material. It also presents a model that based on these data enables to carry out an estimate of warranty costs of a product as a whole.