DocumentCode
3516794
Title
Definitions and Curve Fitting of Time Satisfaction Functions in Facility Location Problems
Author
Feng, Ma Yun ; Fen, Wu Han
Author_Institution
Sch. of Manage., Wuhan Univ. of Sci. & Technol.
fYear
2006
fDate
5-7 Oct. 2006
Firstpage
429
Lastpage
433
Abstract
This paper establishes the relationship between the customer´s satisfaction with waiting time and the travel distance from a service facility cite to the customer´s demand cite it served, describes the curve fitting methods for time satisfaction function, presents some curve fitting principles for time satisfaction function, consequently make location problems more adaptable to fierce competing environment by making full use of tremendous customer data generated by highly developed information technology, thus can benefit private and public firms by integrating location decision with corporation strategies
Keywords
curve fitting; customer satisfaction; decision making; decision theory; facility location; curve fitting; customer satisfaction; facility location decision problems; time satisfaction functions; travel distance; waiting time; Costs; Curve fitting; Customer relationship management; Customer satisfaction; Data engineering; Delay; Environmental management; Information technology; Profitability; Resource management; Curve fitting; Customer satisfaction; Facility location; decision;
fLanguage
English
Publisher
ieee
Conference_Titel
Management Science and Engineering, 2006. ICMSE '06. 2006 International Conference on
Conference_Location
Lille
Print_ISBN
7-5603-2355-3
Type
conf
DOI
10.1109/ICMSE.2006.313878
Filename
4104937
Link To Document