• DocumentCode
    3516794
  • Title

    Definitions and Curve Fitting of Time Satisfaction Functions in Facility Location Problems

  • Author

    Feng, Ma Yun ; Fen, Wu Han

  • Author_Institution
    Sch. of Manage., Wuhan Univ. of Sci. & Technol.
  • fYear
    2006
  • fDate
    5-7 Oct. 2006
  • Firstpage
    429
  • Lastpage
    433
  • Abstract
    This paper establishes the relationship between the customer´s satisfaction with waiting time and the travel distance from a service facility cite to the customer´s demand cite it served, describes the curve fitting methods for time satisfaction function, presents some curve fitting principles for time satisfaction function, consequently make location problems more adaptable to fierce competing environment by making full use of tremendous customer data generated by highly developed information technology, thus can benefit private and public firms by integrating location decision with corporation strategies
  • Keywords
    curve fitting; customer satisfaction; decision making; decision theory; facility location; curve fitting; customer satisfaction; facility location decision problems; time satisfaction functions; travel distance; waiting time; Costs; Curve fitting; Customer relationship management; Customer satisfaction; Data engineering; Delay; Environmental management; Information technology; Profitability; Resource management; Curve fitting; Customer satisfaction; Facility location; decision;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management Science and Engineering, 2006. ICMSE '06. 2006 International Conference on
  • Conference_Location
    Lille
  • Print_ISBN
    7-5603-2355-3
  • Type

    conf

  • DOI
    10.1109/ICMSE.2006.313878
  • Filename
    4104937