Directions in e-government: processes, portals, knowledge

The striking success of e-commerce has prompted many activities in the public sector. So, e-government is full of ventures; the number of concepts and approaches is multiplying and the number of projects is growing rapidly. It is a rather turbulent growth, encouraging reflections on commonality as well as stimulating deliberations about the directions of development. Thus, this introductory paper treats some essential issues of e-government´s main pillars: its processes, its portals, and the enhancement of knowledge for both of these