Title :
Knowledge management performance evaluation based on triangular fuzzy number and the theory of knowledge cycle
Author :
Wang, Xi ; Cao, Xia ; Zhang, Xiu-hua
Author_Institution :
Beijing Univ. of Posts & Telecommun., Beijing, China
Abstract :
In order to express the differences between subjective judgments and real results and reflect the dynamic process of knowledge management performance evaluation, the paper bases on the triangular fuzzy number and knowledge cycle theory to construct a knowledge management performance evaluation index system, with knowledge acquisition, knowledge sharing, knowledge utilization and knowledge innovation as its foundation. The paper summarizes the weights of each index with the theory of triangular fuzzy number and describes how to evaluate the knowledge management performance through the observation of knowledge management performance index in detail. The effectiveness of this method is also illustrated by the empirical analysis.
Keywords :
fuzzy set theory; innovation management; knowledge management; knowledge acquisition; knowledge cycle theory; knowledge innovation; knowledge management; knowledge sharing; knowledge utilization; performance evaluation; triangular fuzzy number; Indexes; Knowledge engineering; Knowledge management; Organizations; Performance analysis; Performance evaluation; Technological innovation; Knowledge Cycle; Knowledge Management; Performance Evaluation; Triangular Fuzzy Number;
Conference_Titel :
Industrial Engineering and Engineering Management (IE&EM), 2011 IEEE 18Th International Conference on
Conference_Location :
Changchun
Print_ISBN :
978-1-61284-446-6
DOI :
10.1109/ICIEEM.2011.6035168