DocumentCode
3532417
Title
Building quality and usability into products and processes
Author
Robinson, William ; Ramsey, Rick
Author_Institution
SunSoft, Colorado Springs, CO, USA
fYear
1995
fDate
27-29 Sep 1995
Firstpage
2
Lastpage
6
Abstract
Quality is an important concern, but official quality programs frequently seem directed very much towards manufacturing. The paper presents a quality model for a publications department based on criteria appropriate to technical publications
Keywords
quality control; built-in quality; built-in usability; process quality; process usability; product quality; product usability; publications department; quality model; technical publications; Testing; Usability;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 1995. IPCC '95 Proceedings. Smooth sailing to the Future., IEEE International
Conference_Location
Savannah, GA
Print_ISBN
0-7803-2957-0
Type
conf
DOI
10.1109/IPCC.1995.554834
Filename
554834
Link To Document