Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008

Volume

1

fYear

2008

fDate

12-15 Oct. 2008

Abstract

The following topics were dealt with: customer service; knowledge management; data warehousing; enterprise oriented service management; finance industry; regional service management; information technology; communication technology; ICT service design and management; information management; industry oriented service management; information systems development; logistics network; reverse logistics; logistics planning; transport service management; procurement; logistics control; supply chain collaboration; supply chain management; supply chain process; service design and modelling; venue logistics management; and warehouse and distribution.

Keywords

customer services; data warehouses; groupware; information management; information systems; knowledge management; procurement; recycling; reverse logistics; strategic planning; supply chain management; supply chains; telecommunication services; warehousing; ICT service design; ICT service management; communication technology; customer service; distribution; enterprise oriented service management; finance industry; industry oriented service management; information management; information system development; information technology; knowledge management; logistics control; logistics planning; procurement; regional service management; reverse logistics; supply chain collaboration; supply chain management; supply chain process; transport service management; venue logistics management; warehouse;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Operations and Logistics, and Informatics, 2008. IEEE/SOLI 2008. IEEE International Conference on

Conference_Location

Beijing

Print_ISBN

978-1-4244-2012-4

Electronic_ISBN

978-1-4244-2013-1

Type

conf

DOI

10.1109/SOLI.2008.4686331

Filename

4686331