Dynamics of knowledge assets and change management perspectives

Change Management (CM) is the major challenge of the strategic management particularly due to dynamics of knowledge assets (i.e. Temporal knowledge transformation) and also inadequate or insufficient use of knowledge, competencies and human creativities. In this context, CM needs to utilize Knowledge Management (KM) to guarantee successful implementation of the change and also to sustain long-term organizational advantages (e.g. Time to market and Return on Investment). Such co-operation needs to comprehensively consider internal factors to organizational success as well as external (e.g. Customers). Moreover measuring and evaluating the co-operation foreground the essence of integrating feedback loop into the framework to empower CM and assure the success of KM activities. In this paper, a formerly developed model, IQMP, is customized and adapted to support CM. The IQMP provides a comprehensive framework to deploy Performance Quality Indicators (PQIs) and a knowledge based analysis of feedback. Finally the paper discusses conception and potential application of the inherited model, Dynamic Knowledge Assets Management (DKAM).