DocumentCode
3557974
Title
Effects of field service on software reliability
Author
Baker, C.T.
Author_Institution
IBM Corp., Poughkeepsie, NY, USA
Volume
14
Issue
2
fYear
1988
fDate
2/1/1988 12:00:00 AM
Firstpage
254
Lastpage
258
Abstract
The reliability of a program, when many copies are run in a multisite environment with the support of a software service organization, depends on the inherent reliability of the program and certain characteristics of the service organization. Here, a small number of parameters that determine the relevant characteristics of the service organization are identified, and their effects on the reliability of the program as it is experienced at an average site are analyzed. This is done with two software reliability models, a first (defect) discovery model and a total (defect) discovery model
Keywords
programming theory; software reliability; field service; multisite environment; software reliability; software service organization; Software maintenance; Software reliability; Stability;
fLanguage
English
Journal_Title
Software Engineering, IEEE Transactions on
Publisher
ieee
Conference_Location
2/1/1988 12:00:00 AM
ISSN
0098-5589
Type
jour
DOI
10.1109/32.4642
Filename
4642
Link To Document