Title :
AMR and IT; how do they help in customer services
Author_Institution :
ML Consulting Group
Keywords :
Automation; Costs; Customer service; Customer services; Distributed control; Engineering management; Financial management; Inventory management; Power industry; Process planning;
Conference_Titel :
Power Engineering Society Summer Meeting, 2000. IEEE
Print_ISBN :
0-7803-6420-1
DOI :
10.1109/PESS.2000.867411