Use of hypermedia for corporate knowledge dissemination

The authors report on an approach to building hypermedia systems for corporate knowledge dissemination based on a systematic transfer of the existing mechanisms of knowledge dissemination into hypermedia. This approach has been used to create several knowledge dissemination systems each using a different metaphor for knowledge organization and delivery. One such system, EAS (expert access system), is described. It is used to translate live workshops directly into an interactive multimedia platform so as to give users an experience similar to that of a live workshop. In order to achieve these results, digital video, topic- and question-based navigation, messaging, and electronic bulletin boards (Lotus Notes) are combined. This approach makes possible the economical development of effective knowledge dissemination applications in a corporate environment