• DocumentCode
    3569702
  • Title

    Probing the relationship between qualitative and quantitative performance measures for voice-enabled telecommunication services

  • Author

    Narayanan, Shrikanth ; Subramaniam, Mani ; Stern, Benjamin ; Hollister, Barbara ; Lin, Chih-mei

  • Author_Institution
    AT&T Labs., Florham Park, NJ, USA
  • Volume
    6
  • fYear
    1998
  • Firstpage
    3769
  • Abstract
    The relationship between objective speech recognition performance measures and perceived performance is analyzed and modeled using data obtained from a voice-dialing service trial with 798 participants. The ability of these models for predicting user perception and overall demand for such voice-enabled services is discussed
  • Keywords
    speech recognition; telephony; voice communication; automatic speech recognition; objective speech recognition; overall demand; perceived performance; qualitative performance measure; quantitative performance measure; speech recognition performance; telephony services; user perception; voice-dialing service trial; voice-enabled telecommunication services; Automatic speech recognition; Context modeling; Particle measurements; Performance analysis; Predictive models; Prototypes; Speech analysis; Speech recognition; Telecommunication services; Telephony;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Acoustics, Speech and Signal Processing, 1998. Proceedings of the 1998 IEEE International Conference on
  • ISSN
    1520-6149
  • Print_ISBN
    0-7803-4428-6
  • Type

    conf

  • DOI
    10.1109/ICASSP.1998.679704
  • Filename
    679704