Usability challenges in mobile web

Author

Al-Ismail, Mazen ; Sajeev, A.S.M.

Author_Institution

Coll. of Eng. & Comput. Sci., Australian Nat. Univ., Canberra, ACT, Australia

fYear

2014

Firstpage

50

Lastpage

55

Abstract

Although the literature on mobile web usability is growing rapidly, there have not been any systematic and methodical efforts to review it. Here, a systematic literature review is presented on primary studies related to mobile web usability. A total of 35 papers are identified through search engines, which is then pruned to 19 papers directly related to our research. Various challenges for mobile web usability are revealed to have been encountered by users and developers. This paper identifies the issues investigated in the literature on mobile web usability, classifies them into categories on the basis of developer (or server) issues and user (or client) issues, and explains the current usability testing practices employed in mobile web.

Keywords

Internet; mobile computing; search engines; user interfaces; developer issues; mobile Web; search engines; systematic literature review; usability challenges; usability testing practices; user issues; Educational institutions; Libraries; Mobile communication; Smart phones; Testing; Usability; Mobile web; Systematic literature review style; User experience; Webusability;

fLanguage

English

Publisher

ieee

Conference_Titel

Communication, Networks and Satellite (COMNETSAT), 2014 IEEE International Conference on

Print_ISBN

978-1-4799-5190-1

Type

conf

DOI

10.1109/COMNETSAT.2014.7050525

Filename

7050525