DocumentCode
3569991
Title
Notice of Retraction
An analysis of factors influencing the TQM implementation degree of maturity in enterprises
Author
DongPing Tang ; ShengXian Cai
Author_Institution
Sch. of Bus. Adm., South China Univ. of Technol., Guangzhou, China
Volume
4
fYear
2011
Firstpage
435
Lastpage
438
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Now quality has become the world´s common language. The implementation of TQM to enhance the core competitiveness has become the consensus in enterprises. However, its success rate in enterprises has been low. On the basis of referring to some relevant literature, this paper mainly depends on China quality award assessment criteria and has an intimate analysis of factors influencing the TQM implementation degree of maturity in enterprises from the leadership, human resource management, customer focus, information and analysis, process management, planning. At last, focusing on the “soft quality factor”, this paper proposes a series of solutions, and there is a certain practical significance.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Now quality has become the world´s common language. The implementation of TQM to enhance the core competitiveness has become the consensus in enterprises. However, its success rate in enterprises has been low. On the basis of referring to some relevant literature, this paper mainly depends on China quality award assessment criteria and has an intimate analysis of factors influencing the TQM implementation degree of maturity in enterprises from the leadership, human resource management, customer focus, information and analysis, process management, planning. At last, focusing on the “soft quality factor”, this paper proposes a series of solutions, and there is a certain practical significance.
Keywords
human resource management; total quality management; China; TQM; customer focus; human resource management; leadership; process management; quality award assessment criteria; soft quality factor; Human resource management; Humans; Lead; Organizations; Total quality management; TQM implementation; customer focus; human resource management; leadership; performance;
fLanguage
English
Publisher
ieee
Conference_Titel
Business Management and Electronic Information (BMEI), 2011 International Conference on
Print_ISBN
978-1-61284-108-3
Type
conf
DOI
10.1109/ICBMEI.2011.5921005
Filename
5921005
Link To Document