NSSs as a Solution to Negotiation Challenges in Enterprise Environment

In the following work we analyze how the negotiation support systems could assist the parties in reaching an integrative agreement. It is analyzed if the electronic systems could enable overcoming the problem of insufficient information and with it, imperfect solution. The same would be the case in eliminating human error and extending the negotiators´ limited calculation possibilities. The number of involved parties and their changing preferences shed additional complexity to the topic. The aim of this work is addressing the negotiation challenges and exploring the integrative potential of a negotiation process conducted with software support. The final goal is to provide understanding that the system can support and lead to integrative negotiations, but cannot perform them without the necessary inputs.