Title :
A process-oriented performance and risk management workbench
Author :
Gilani, Wasif ; Galushka, Mykola ; Molka, Thomas ; Redlich, David ; Ying Du ; Drobek, Marc
Author_Institution :
Syst. Eng., SAP HANA Cloud Comput., Belfast, UK
Abstract :
A performance and risk management solution, either manual or based on documented business processes, is unable to offer any real benefits for enterprise scale business processes. In this paper, we describe our workbench, which utilizes the readily available data sources within organizations to support a tool supported performance and risk management. We have developed process extractors that provide the accurate business process information to the workbench by processing the logs. The hardware and software level resources, needed to support the business process, and their dependencies are extracted from the Context Model, developed in the TIMBUS project. Our fine grained process-oriented approach enables it to address all risks associated with resources in a systematic way leading to an optimal business process deployment landscape ensuring business continuity.
Keywords :
business data processing; document handling; risk management; TIMBUS project; business continuity; business process information; context model; data sources; documented business processes; enterprise scale business processes; hardware level resources; optimal business process deployment landscape; process oriented performance; risk management workbench; software level resources; Analytical models; Context; Context modeling; Data mining; Process control; Risk management;
Conference_Titel :
eChallenges e-2014, 2014 Conference
Print_ISBN :
978-1-9058-2445-8