Proposal of a decision making model to select the best fitting cost estimation technique in an ETO-MC environment

ETO companies are characterized by their ability to produce purely customized goods through individualized engineering process. However, recently many of ETOs have considered a shift toward MC to operate with more stable processes to increase efficiency and decrease lead time. This paper aims at analyzing this shift from an operational point of view by developing a decision making model to support these companies in selecting the best estimation technique in terms of engineering cost.