• DocumentCode
    3581263
  • Title

    The stakeholders satisfaction about the using social networks in Jordanian hospitals for knowledge sharing

  • Author

    Bin Hj Hassan, Zainuddin ; Alhalhouli, Zaid T.

  • Author_Institution
    Coll. of Inf. Technol., Univ. Tenaga Nasional (UNITEN), Kajang, Malaysia
  • fYear
    2014
  • Firstpage
    163
  • Lastpage
    168
  • Abstract
    User Satisfaction is one of the most important factors studied by many researchers to develop effective application. This paper presents the user satisfaction evaluation of social networks named as Jordanian Medical Social Network (JMSN) which was designed for staff at Jordanian hospitals. This prototype was used and designed based on the enhanced TPB model of knowledge sharing behavior. A survey was conducted with the stakeholders in the Jordanian hospitals, to get their viewpoints about their satisfaction level on JMSN. Usability and User Experience (USE) questionnaires were distributed to 172 stakeholders who used the social networks. The results from the survey indicate that the prototype achieved higher degree of satisfaction among the stakeholders.
  • Keywords
    human computer interaction; medical information systems; social networking (online); JMSN; Jordanian Medical Social Network; Jordanian hospitals; knowledge sharing behavior; social networks; stakeholders satisfaction; usability and user experience questionnaires; Hospitals; Information technology; Knowledge engineering; Multimedia communication; Prototypes; Social network services; Usability; Interface design; JMSN; Jordanian hospitals; Knowledge Sharing Behaviour; Knowledge sharing; Social Networks; TPB; USE; Usability; Usability and User Experience; Visualize the behaviour factors;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Technology and Multimedia (ICIMU), 2014 International Conference on
  • Type

    conf

  • DOI
    10.1109/ICIMU.2014.7066623
  • Filename
    7066623