Agent Oriented Approach for Integration of BI Systems

Decision support in enterprises is gaining its importance in the age of Internet and e-business. While dealing with the need for fast response in the dynamic competitive environments and rapid increase of information available on various networks we propose multi-agent system approach to backend decision support. Research case study presented in the paper is from the domain of mobile communications with system´s main goal of delivering right information at the right time to the right users. We integrate several BI systems such as data mining and data warehousing with information available on the Internet. Ontologies are used to store derived knowledge, to support knowledge exchange between our MAS and other systems, to support agent-to-agent communication and enable seamless extending of MAS capabilities.