Necessity of IT Service management and IT Governance

This article explain terms of IT Service management and IT Governance. The information technology as an industry is steadily maturing thus becoming standardized and integrated in all aspects of business operations. Different standards, methodologies and best practice enable standardization of information technology. One of the most common methodologies of IT management in organizations is ITIL (Information Technology Infrastructure Library). ITIL is changing the traditional role and a concept of IT, which is no longer limited only to software and hardware, but nowadays also comprehends a business value. More precisely, in this article we will present and explain why it is necessary to know the IT Governance and IT Service Management.