Leveraging Knowledge for Innovation: What Makes a Difference?

This paper sees knowledge as the key organizational resource that differentiates organizations in their capacity to compete. Managing knowledge for innovation in products, services, management and processes is critical to organizational agility for effective competition. We disclose the selection of tools and techniques employed by innovating organizations to leverage knowledge and with the entity that leads and has authority over those knowledge management strategies. We find that these factors differentiate innovating organizations from those organizations with other KM aims and objectives.