Information system of the university of Burgos: How to measure, knowing and deciding about the frame of the European Higher Education Area

The way of introducing the Information´s Systems inside the Universities establishment as a tool to give coverage to the needs of a knowledge background for official organisms and, mainly, as support to the Direction Managers to reach a decision, presents a high degree of failure. The origin of this problematics in the frame of European Higher Education Area can be pointed out: some from the point of view of new technologies, functional and organizational others, and probably the set of all of them does that a low number of cases of success in the university environment as for the implantation of Information´s Systems concern, so the need of knowing, measuring and deciding on the basis of objective information appears. In this project we introduce a model of Information´s System focussed on the results and the feedback by the users, where by means of a made-to-measure development and the definition of procedures and roles of access we obtain data processing of the structure and activity of the University, principally orientated to the knowledge and follow-up of the University Degrees established in the institution.